Design Furniture and Lighting from the German brand Lambert - LL HOME store London

Frequently asked questions

FAQ

Do you have a showroom?

No, we don't currently have a showroom.
LL HOME offers a curated selection of the Lambert product range online and in 2025 at selected trade shows in Greater London. A small pop-up shop is also being considered, and we are currently looking for locations or collaborations with like-minded businesses.

The Lambert London online shop and our services are run by a small team of interior design enthusiasts. LL HOME is based in Surbiton, just outside London.

Upcoming trade show events or shop openings will be communicated to all our email subscribers.

Are your products stocked in the UK?

We utilise Lambert's warehouse capacities in Mönchengladbach, Germany, and transport all our orders weekly to the UK. All orders arrive first with us. We then check each order, repackage it if necessary, and send it to our customers in the UK or overseas.
Mönchengladbach is located in the West of Germany near the Dutch border. The distance to London is approximately 550 km/340 miles.

Lead times - how long does my order take?

The estimated delivery lead times are:
Lambert Lighting 4 - 10 weeks
Lambert Furniture 4 - 12 weeks
Lambert Home Decor 3 - 10 weeks

Lambert lead times are variable. 60% of the Lambert collection is in stock in Germany. We order weekly, and the transfer from Germany to the UK takes two to three weeks in our post-Brexit times, depending on the time of year and customs clearance backlog.
If a product is not in stock in Germany or is made to order, the lead time can be anything from 10 weeks to 4 months. However, we clearly indicate longer lead times on each product page or inform you clearly once you place your order.

Once we receive and check your order, we deliver it to you in a matter of days, depending on your location in the UK or internationally.

Lambert products are beautiful and always worth the wait. Most items become classics over time and bring you joy for years to come.

Delivery rates - How much does delivery cost?

We offer free delivery on all UK Mainland orders over £200 (GBP).
Smaller orders cost £25 per parcel.

This is a standard delivery service. The parcel or furniture will conveniently be delivered to your address from Monday to Saturday.

International delivery rates will calculated and displayed at checkout.

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Who delivers my order?

For smaller home accessories and lamps, we use the usual delivery and courier services, such as DPD, Evri, UPS, etc. For larger furniture items and goods on pallets, we use specialised transport companies. For deliveries in the London area, we also use ADDISON LEE or ANYVAN courier services.
No two orders are the same, and we adjust each individually to the task at hand.

Do you offer white glove delivery and furniture assembly service?

Yes. In addition to our free standard UK delivery service to your doorstep, we offer a two-person "white glove" furniture delivery and assembly service.
This includes a 2-hour delivery time slot, set up in the room of your choice, product assembly, and packaging removal.
At checkout, you see the rates and have the option to add this service to your order. For larger projects, we will discuss the available options with you.

Do you offer trade prices?

Yes, LL HOME offers Lambert trade pricing for projects to Architects, Interior Designers, Design Boutiques, Developers and other specifiers. Please go to your "Trade Sales" page for further details.

Please note that the trade discount shown includes 20% VAT and all transport and UK import and customs clearance charges.

Do you have material samples and swatches?

We have a small number of physical material samples, which are mostly in circulation with interior designers and architects who work frequently with us.

Digital samples are sufficient for most decisions. We have an ever-growing image library and add new details weekly to our products. All images are available on request for your digital mood boards or evaluation.

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Do you offer interior design services?

Yes, we offer online planning and design services.

In the coming weeks, we will launch a new dedicated planning services section on our website that will show all available options.

If you need assistance sooner, please contact us.

CONTACT LL HOME



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Email@llhome.uk
Telephone +44 (0)20 33719177
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If you would like to speak to us, our UK office is open 10-5 GMT
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Home Decor Trends - Lambert London